How we collect, use, and protect your information.
At Milaan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access Milaan.
We collect information that you provide directly to us when registering, creating or modifying your account, and using our platform features.
Account Information: Your name, email address, password, academic institution, major, courses, and profile picture.
User Content: Study materials, messages, comments, and other content you share on the platform.
Usage Information: How you interact with Milaan, including features you use, time spent, and actions taken.
Device Information: IP address, browser type, device type, operating system, and mobile network information.
Location Information: General location based on IP address or more precise location if you grant permission.
We use the information we collect for various purposes to provide, maintain, and improve our services:
To operate and maintain the Milaan platform and services.
To connect you with other students based on academic interests and courses.
To recommend study groups, resources, and academic opportunities.
To monitor and analyze usage patterns and trends.
To detect, prevent, and address technical issues and security threats.
To communicate with you about updates, features, and support requests.
We do not share your personal information with third parties except in the following circumstances:
With other users as part of your profile and interactions on the platform.
With service providers who perform services on our behalf and need access to your information.
With your academic institution if required for verification or administrative purposes.
In response to legal process or government request, or to protect our rights.
With your consent or at your direction.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
You have several rights regarding your personal information:
Access: You can access and update your profile information at any time.
Deletion: You can request deletion of your account and personal information.
Opt-out: You can opt out of certain communications and data collection.
Data Portability: You can request a copy of your personal information.
Objection: You can object to certain processing of your information.
If you have questions about this Privacy Policy or our privacy practices, please contact our privacy team at: privacy@milaan.com
Last Updated: 02/23/2025